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Does Size Matter in Learning & Development (L&D)?

Does Size Matter in Learning & Development (L&D)?

What are the thoughts on how a learning and development function can thrive in a VUCA world?

Site Assistant
Site Assistant

by Goh Swee Heng

In today's Volatile, Uncertain, Complex & Ambiguous (VUCA) business climate, smaller L&D vendors can help lift your business to the next level at very affordable costs.

It's the quality of work that counts in L&D.

A few factors to note, when comparing L&D vendors.

Staff of large vendors are typically a potpourri, which means your account will not be given the best people unless you have a really, really huge budget.

Large vendors tend to send experienced & valued executives to propose L&D solutions for your account.

They then dish the work to junior ones once contract is secured.

Frustration sets in when you're trying to explain to the junior L&D fellow, the solution you require.

Often, just when the junior L&D executive begins to get the hang of it, he or she leaves the vendor for a better paying job.

Smaller L&D vendors offer senior executive experience. The people who propose L&D solutions, are the very same people who will be managing your account.

Smaller L&D vendors are usually set up by L&D professionals with strong corporate or large organisation experience, who very much prefer to give focus & attention to clients.

As such, clients can enjoy high quality advice without the exorbitant prices of larger L&D vendors.

The lesser layers of hierarchy in a smaller L&D vendor, allow the executives to be nimble & adaptable, when working to develop L&D solutions.

By leveraging all the senior executive talent in a small L&D vendor, its true value can be;

  • Very low or no turnover rate of junior and middle-range executives unlike larger L&D vendors.
  • Strong focus - proactive in reaching out to clients to improve retention.
  • Owners & senior executives are likely to be more hands on - they roll up their sleeves when working on your account.

But if you are too scared to make the change the usual large L&D vendor to a smaller but likely much nimble & adaptable vendor, think of it as giving them a chance to see them soar like eagles.

At the end of the day, it’s not the size of the person in the fight; it’s the size of the fight in the person.